The dealership was warm and welcoming. Everyone was polite and professional. Even the sales people spent time talking to me about what I liked about my vehicle. The service department was very helpful, and explained everything that was done, and even recommended service items for my next visit.
I can recommend Bob Luger's Service dept to get the job done quickly and at minimum cost to the customer. For this reason I bought my last 5 cars from Lugers and they do all my service as well.
My wife's car became nearly undriveable on a Tuesday evening; totally unexpected. I called Luegers first thing on Wednesday morning and was told they could look at it later in the day if I could drop it off. I dropped it off within about an hour of first calling, and they actually got the car diagnosed and serviced even earlier then they originally said they would. My wife and I are very satisfied with the service, and also appreciate the shuttle and deliver service. Thank you!